We believe in rewarding your loyalty.
We all see deals from providers, advertising services with exclusive pricing for new customers. But what about the older customers that have been there for years? Paying full price and often getting poor support as well as no feedback from their account manager, assuming you have one.
We believe that's wrong. We want our customers to know that we value them - new and old. With that in mind, we offer a great loyalty scheme to our existing customers reflected on renewals.
Existing customers will receive exclusive discounts upon renewal. They'll receive a personal touch from our accounts managers, letting them know that we care and are here for you. It doesn't matter if you have a single domain or an entire rack, we value all of our customers.
Renewal Process
See how our renewal process works
Your account manager contacts you.
Your account manager will touch bases with you. Checking in with you as well as offering you an exclusive discount code to apply to your renewal.
Check in
Your account manager will check in, seeing if you need help or have any questions on the renewal or in general.
Renewal is processed
Your renewal is processed alongside the exclusive discount code or additional services.
Feedback check in
Your account manager will once again check in with you to ensure that everything is running smoothly, and if you need a hand with anything.